Get expert advice on your loan
We are your local finance broker. We have 30 years business experience and understand the challenges that owning your own business has. We are here to help you buy your first home or finance the machine you need to keep your business going. Our role is to help you navigate through the competitive and everchanging financial landscape to fine the right loan for you.
As the market becomes increasingly complex more people turn to finance brokers. We can save you time and give you choice as we shop around on your behalf.
We go into negotiate on your behalf making the process simple and as fast as possible avoiding the pitfalls and find the loan that suits your circumstances.
You may be entering the market for the first time or building an investment portfolio. We can access hundreds of loan products from a host of Australian lenders.
We take the fuss out of setting up a mortgage finding the right loan for your circumstances and manage the process from start to finish.
You can meet with us at any stage. You may be saving for your first home, or looking at unlocking equity in your current home; or simply making sure that you are getting the most appropriate deal from your current lender.
You can make a obligation-free appointment with us at a time and place that best suits you. We will ask about your financial circumstances and objectives to find out what is important to you. We will research the market to find a solution that is tailored to you.
Contact us today for your obligation free confidential appointment, As professional brokers, we belong to the
Financial Ombudsmen Service: Member 29723
Free call: 1800 367 287
Fax: 03 9613-6399
Mail:Financial Ombudsman Service Ltd
GPO Box 3
Melbourne VIC 3001
We are committed to providing our customers with the best possible service. If at any time we have not met our obligations – or you have a complaint about any of our services – please inform us so we can work towards a resolution. We will endeavour to deal with your complaint promptly, thoroughly and fairly
If we have a complaint, we request you follow these steps:
Third party Products or Services
If your complaint relates to a product or service acquired through a third party (for example, a lender) we may ask you to contract the relevant third party. They will deal with your complaint under their complaints resolution process.
If you are not satisfied with the resolution of your complaint by the third party under their complaints resolution process, you are entitled to have your dispute considered by their External Dispute Resolution Scheme. Please contact the third party for further details.
Keeping you Informed
Our Complaints Manager will acknowledge receipt of your complaint within five business days. If unable to resolve the complaint/dispute to your satisfaction within five business days, they will write to you advising the procedures we will follow in investigating and handling your complaint.
Within 45 calendar days from the date you lodged the complaint with us, we will write to you advising you the outcome of the investigation and the reason/s for our decision, or if required, we will inform you more time is needed to complete the investigation.
We can assist you with
We negotiate rates with more than 30 lenders for you
Plus many more…
Enter your details to estimate how much you could borrow.
Disclaimer: The calculations do not take into account all fees and charges. The results provided by this calculator are an estimate only, and should not be relied on for the purpose of making a decision in relation to a loan. Interest rates and other costs can change over time, affecting the total cost of the loan. Borrowers should consider discussing their individual situation with a qualified Australian Credit Licensee or authorized Credit Representative.
Sersan Finance Brokers is a corporate Credit Representative (480817) of ratesonline.com.au Pty Ltd (A.C.N: 122 0S2 S82) Australian Credit Licence 384404